TopsDPX Email Logic

Where do the email reminders go for your patients? Here's how it works:

• If the patient is over 18 years old, TopsDPX will send the email reminder to the email listed in the Patient’s email field. 
• If the patient’s email is not present, TopsDPX will send the email reminder to Account Holder 1. 
• If Account Holder 1 has no email address entered, TopsDPX will send the email reminder to Account Holder 2. 
• If no email addresses are present, no email confirmations/reminders will be sent. 
• If the patient is under 18 years old, TopsDPX will send the email reminder to Account Holder 1. 
• If Account Holder 1 has no email address entered, TopsDPX will send the email reminder to Account Holder 2. 
• If no Account Holder email addresses are entered, TopsDPX will send the email reminder to the email listed in the Patient’s email field.