Delete a Recall
If you created a Recall in error, you can delete it two different ways.
From the Patient's Chart:
- Go to View > Patient Info.
- Find the patient and click OK.
- Go to Appts/Recalls tab.
- Highlight the recall you want to delete.
- Go to Edit > Clear, or press Command Delete.
- A box displays asking if you are sure; click Delete.
The process below is helpful when you need to delete multiple recalls:
From the Recalls Matrix:
- Go to Matrix > Recalls.
- Enter your date range, click Use Selected Date Range.
- Keep the filter on Unscheduled. Note: You cannot delete Scheduled Recalls.
- Select the recall you wish to delete. Note: Hold down the Command key to select multiple recalls.
- Go to Edit > Delete Recall(s), or press Command Delete.
- A box displays asking if you are sure; click Delete.
