Remove Single Entry from a Multiclaim Payment

It's common to make a mistake when you enter a multiclaim insurance payment in Tops. The good news is that you can remove a single claim entry without having to start all over again!

1. Keep the New Transactions window open. In our example, you see that the amount for patient Remington was accidentally entered for $400 instead of $300.
2. As a result, the total for the credit card payment at the top right does not match the Total Transaction Amount on the bottom right.
3. Highlight the claim with the error.
4. Go to Edit > Remove Claim.
5. This will remove the claim from the list. Now you can re-add it with the correct information!