Tops Knowledge Base

πŸ’³ TopsPay

  • TopsPay How-To Guides
  • Post a One-Time Credit/Debit Card Payment
  • Why is TopsPay Not Working for Me?
  • Process an Insurance Credit Card Payment in TopsPay
  • Post an Insurance Payment (Single Patient)
  • Post an Insurance Payment (Multiple Patients)
  • Create a TopsPay ACH Auto-Pay Plan
  • Modifying or Deactivating an AutoPay Plan
  • Update Credit or Debit Card for a TopsPay Auto-Pay Plan
  • Convert an Auto-Pay Plan from Manual to TopsPay
  • Deactivating an OrthoBanc Auto-Pay Plan
  • Refund a TopsPay Credit or Debit Card Payment
  • Void a TopsPay Payment
  • Manage TopsPay Declined Credit/Debit Card Autopayments
  • Understand TopsPay ACH Reversals
  • ACH Payments Reversed Before Deposit (Support Assistance Required)
  • Credit, Debit and ACH Decline Codes
  • TopsPay ACH Declines in Tops
  • Correct a TopsPay Merchant Mismatch
  • Ending the Day
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  • πŸ’³ TopsPay
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  • πŸ—‚οΈ Reports
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