Reconcile TopsPay Deposits

Compare Totals

1. Open your bank statement and locate the day you wish to reconcile.
2. In Tops Ortho, go to Reports > Deposits.
3. Enter the date you wish to find in the Dates fields.
4. Note the deposit total for the date; compare it with the total on your bank statement. If the totals match, you're done!

Identify TopsPay Reversals

If the total you see in Reports > Deposits differs from the total you see on your bank statement, follow these steps:

1. Go to Reports > Deposits.
2. Enter the date you wish to find in the Dates fields.
3. Note the deposit total for the date; compare it with the total on your bank statement. If the totals do not match, look to see if there is more than one deposit listed for the given date.
4. If there is, it means that there were TopsPay reversals issued on that date. These reversals batch in a separate deposit. If there is not separate deposit, proceed to the next section.
5. Note the amount in the Total Withdrawn column.
6. Go to Matrix > Financial Day Sheet.
7. Enter the date of the deposit on the top left.
8. Filter the report by pressing the [+] Adjustment button near the top right.
9. Click the Type heading to sort by transaction type.
10. Note the TopsPay Reversal transactions; click and drag to select them all.
11. Note the total in the blue bar at the bottom of the report.
12. The total should match the amount in the Total Withdrawn column for the given deposit.

Alternatively, you can easily identify your TopsPay Reverals using the Transactions of Type Report

1. From the Reports menu, select Transactions of Type This Month
2. From the dropdown, select the transaction t ype TopsPay Reversals
3. Enter in the date range, and specify by doctor and/or location if necessary

4. Click Run Report.

   

Identify TopsPay Refunds

If the total you see in Reports > Deposits differs from the total you see on your bank statement and there are no TopsPay Reversals, follow these steps:

1. Go to Reports > Deposits.
2. Enter the date you wish to find in the Dates fields.
3. Note the deposit total for the date; compare it with the total on your bank statement. If the totals do not match, note the amount in the Total Withdrawn column.
4. Go to Matrix > Transactions/Audit Trail.
5. Enter the date of the deposit on the top left.
6. Filter the report by pressing the [+] Adjustment button near the top right.
7. Click the Type heading to sort by transaction type.
8. Note the Refund to Patient transactions; click and drag to select them all.
9. Note the total in the blue bar at the bottom of the report.
10. As long as the refunds were issued through TopsPay, the total should match the amount in the Total Withdrawn column for the given deposit.

Alternatively, you can easily identify your Refund to Patient using the Transactions of Type Report

1. From the Reports menu, select Transactions of Type This Month
2. From the dropdown, select the transaction type Refund to Patient
3. Enter in the date range, and specify by doctor and/or location if necessary
4. Click Run Report.

5. As long as the refunds were issued through TopsPay, the total should match the amount in the Total Withdrawn column for the given deposit.