TopsPay Merchant Fees

In a few instances, TopsPay charges fees to your office. In most cases, practices pass these fees on to the patient.

Chargeback Fee (this happens when a patient disputes a transaction) - $25.00

ACH Return Item Fee - $15.00

Retrieval Fee (this happens when a patient asks their bank to review a transaction) - $15.00


There are NO FEES for refunding and voiding payments!

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