Enter an Insurance Credit Card Payment in TopsPay
Insurance companies often send payments in the form of a one-time use credit card. Here is how to process these payments in TopsPay:
- Press Command T on the keyboard to open the transaction window.
- Once the transaction window is open, enter the patient name and select accountholder, if applicable, from the drop-down menu.
- In the fee payment type field select Insurance Payment - Credit Card.
- The window will change to Multi-Claim Insurance Transaction.
- Enter the amount of payment. Once this is entered you will see the Use TopsPay checkbox. (The box is checked by default).
- Enter the patient's name, account holder, and amount of payment.
- Select the claim.
- Repeat the above steps for all patients included in the insurance payment until the payment total is reached.
- Click on Add Multiclaim Insurance Transaction to Tops.
- The credit card window will open.
- Select Use new card to enter a card.
- Enter the Insurance company name in Card holder name field.
- Select Create Card; once you click on this the payment will process!
IMPORTANT: Insurance credit cards can not be saved for future use and TopsPay insurance card payments cannot be voided!