📱Webinar: Mastering TopsDPX

This recorded webinar gives a practical tour of TopsDPX. We’ll show how to centralize patient messaging, automate appointment reminders, and spark more five-star reviews—all in one workflow. You’ll leave with plug-and-play templates, best practices that cut no-shows and fill gaps, and simple metrics to track success. Ideal for practice owners, managers, and front-desk leads.Ideal for financial and insurance coordinators. Recorded webinar +  recorded Q&A.



Below are the topics discussed and their time stamps within the webinar:


Minimum Requirements 3:00
Accessing TopsDPX from Tops 4:00
Dashboard Review 4:40
Texting your Patients 5:48
Message Settings 14:04
How to identify patient records in TopsDPX 18:55
Sending a broadcast text 20:13
Adding a second SMS number and Opt Out settings 25:40
Schedule Menu 28:00
Settings Menu 30:15
Schedule Reminder Templates 30:36
Smart Remind Templates 37:20
Patient Groups 38:00
Patient Recalls 42:30
Review Requests 47:40
Email Campaign 53:02
Location Settings 54:53
Adding TopsDPX Users 55:25
Q&A 58:43
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