Add an Employee to Single Sign-On

When you add new employees to Tops Ortho, it's important to add them to Single Sign-On. This grants them access to features in your Comm menu (Tops Reminders and Messaging) as well as Off-the-Charts (Patient Rewards Hub, Braces Academy, etc.)

How to add a new employee to Single Sign-On:

1. Go to Tops Ortho > Practice Setup > Single Sign-On.

   

2. Select the service for which you wish to add the employee credentials (Tops Reminders, Braces Academy, Invisalign, Patient Rewards Hub, Messaging, sure smile, EasyRx, Gaidge Analytics, iTero, or TopsPay portal).
3. If all employees are using the same username and password (this is common for Tops Reminders and the TopsPay portal), highlight the name of an employee already in the list. 
4. Click on the "duplicate" icon (see below).

5. A window will pop up; select the name of the employee you would like to add. Press Tab.
6. If applicable, check off which locations the employee will need to access.
7. You will see the credentials auto-fill; click Add Password.
8. The new employee will now appear in the list. They should now be able to access this service by entering their Tops password only.