Create a TopsDPX Broadcast

Have an important announcement to send? A fun office event to broadcast? Here's how to reach the most patients possible!

Go to Comm > Tops Reminders.
Go to Products > Messages or if you widen the TopsDPX window, you can click directly on Messages
Click the Broadcast button.

From Schedule allows you to pick everyone on the schedule for a selected period.
From existing contacts allows you to enter specific contacts to create a custom group.
Upload a contact list allows you to upload a list of names and numbers (you can create this in Tops Ortho or bring it in from another source; it must be a .csv file). For directions on how to create a .csv file, see the related article below, Create a Custom Contact List for TopsDPX.

Select your audience - from schedule, from existing contacts or from an uploaded list - and click Next.

From Schedule Example
You can use an existing Template, or simply type your message in the Content field. If desired, you can add variables to your message to make it more personal. Just click to add!

Receive an error?

Check for possibly being over the character limit. Did you include an Emojii? Considering removing it.

When you are satisfied with the message, click Next.
A preview of your broadcast and a list of recipients will be visible. Uncheck any recipients that you do not want to receive the text. Review and click Submit.

You're done! You will soon see your broadcast in patient threads in the Messages tab.