Track Missed Appointments

Patients' missed appointments display after rollover. With the information listed in this window, you can easily reschedule.

  1. Go to Matrix > Appointments.
  2. Input a Beginning Date and an Ending Date.
  3. Click Use Selected Date Range.
  4. Access the filter field and select Missed from the dropdown menu. Note: Update the doctors and locations fields, if needed.
  5. Click Refresh.
  6. The information displayed in the columns can be updated. Click the arrows icon within the column header to view a list of options. We recommend selecting Phone Numbers to call your patients for rescheduling their missed appointment.

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