Wait Times - Add, Delete, Hide and Unhide

Would you like to edit the options in your Wait Time dropdown menu in your Treatment Notes? Here's how:


To Remove Wait Times:

  1. Go to Tops Ortho > Practice Setup > Tx Notes.
  2. Click on the Next Appointment tab.
  3. Highlight the Wait Times you do not wish to see in the dropdown menu.
  4. Click the minus sign icon.
  5. A window will display asking if you are sure; click Delete.




To Add Wait Times:

  1. Go to Tops Ortho > Practice Setup > Tx Notes.
  2. Click on the Next Appointment tab.
  3. Click the + sign icon.
  4. A window will display; enter the number and unit of time (Days, Weeks or Months) you wish to add.
  5. Click OK.



To Hide Wait Times:

Wait times that have been used in patient charts, cannot be deleted as they are historical.  While they cannot be deleted, they can be hidden.

  1. Go to Tops Ortho > Practice Setup > Tx Notes.
  2. Click on the Next Appointment tab.
  3. Highlight the Wait Times you do not wish to see in the dropdown menu.
  4. Click the minus sign icon.
  5. A window will display asking if you want to Hide Wait Day and will indicate how many treatment notes are using the number of days until the next appointment.
  6. Click Hide

  7. You can see your hidden wait times by checking the Show hidden wait days checkbox.

To UnHide Wait Times:

Unhiding wait times can be a bit tricky. Here's what we suggest.

  1. Go to Tops Ortho > Practice Setup > Tx Notes.
  2. Click on the Next Appointment tab.
  3. Make sure the Show hidden wait days checkbox is selected; locate your hidden wait day.
  4. Click the + sign icon.
  5. A window will display
  6. Enter the number of days equivalent to the timeframe you need to unhide. (eg. 3 months = 90 days)

    3 months is hidden
    To unhide 3 months, click to Add 90 days


  1. Click OK.
  2. A new window will appear indicating that the value already exists and is displayed by a different label.  Click the button to Use "x days".


  1. The hidden wait time is now unhidden, with the updated label.


  1. Double-click on the label to rename it, if desired.



๐ŸŽฌWatch a Quick Tip


Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.