Tops Knowledge Base

πŸ’΅ Financial

  • Creating Contracts with Lifetime Retainers
  • Customizing an Invoice or Receipt
  • Customizing Labels
  • Deactivate a Contract with Insurance
  • Deactivate a Contract Without Insurance
  • Deactivating an OrthoBanc Auto-Pay Plan
  • Ending the Day
  • Enter Charges and Payments
  • Financial Reports Overview
  • Handling Insurance Overpayments and Refunds
  • Hiding a Card in TopsPay
  • How Alerts Work
  • How Late Fees Work
  • How Statements Work
  • Issue a Refund to Insurance (Deactivated Contract)
  • Manage and Review Auto-Pay Plans
  • Manage Insurance Payments with Recouped Funds
  • Managing Decreased Insurance Benefits or When a Patient Loses Insurance
  • Managing Increased Insurance Benefits and Insurance Credits
  • Modifying or Deactivating an AutoPay Plan
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