Tops Knowledge Base

Insurance/Claims

  • Assign Primary and Secondary Insurance
  • Generate an Initial Claim
  • Generate a Date Range Claim
  • Character Limits for eClaims
  • File a Manual Claim
  • eClaims Statuses in DentalXChange
  • Create a Custom Claim
  • Remove Single Entry from a Multiclaim Payment
  • Manage Insurance Payments with Recouped Funds
  • Issue a Refund to Insurance (Active Contract)
  • Add an Employer Policy
  • About Reminder Claims
  • Claims Matrix FAQs
  • Issue a Refund to Insurance (Deactivated Contract)
  • Find a Payer ID
  • Set Up a New Patient for eClaims
  • Default Provider Setting
  • eClaims Requiring Attachments
  • Edit a Claim for Resubmission
  • Use the Eligibility Inquiry Tool
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